FileCloud is a hyper-secure content collaboration platform that includes a wide variety of configuration options.
We have a team of experts available for customers, who are here to help with the configuration and deployment so it matches the customer specific use case requirements in the most optimized way possible.
Architecture review and design
Deployment and configuration assistance
Detailed requirement analysis and scope of work
Live training session for user functionality and administrative management
Based on the use case, FileCloud Pro Services helps configure the FileCloud settings, so they match the outlined requirements.
Custom configuration and setup of 3rd party co-authoring tools, file locking.
Configuration of the built-in features to prevent data leak, including but not limited to DLP custom rules, User Policies, Metadata and Secure File Sharing.
Custom configuration of all security settings from role-based admin access to using third party authentication methods.
Configuration of the integrated compliance dashboard based on any specific requirements (HIPAA, GDPR, others).
Configuration of custom classification rules based on metadata, content, and PII.
Configuration and training on how to use the integrated secure document viewer/container.
Configuration of full content search, OCR scanning, smart classification, and full control of the content lifecycle.
Custom configuration of hybrid setups, standby production system (GEO location) and syncing of remote servers.
Configuration and setup of different types of cloud storage platform, e.g. Google Cloud, Azure, S3, Wasabi, Alibaba, etc.
Configuration of user workflows, including but not limited to share approval, notifications of files received, etc.
Custom configurations to connect to 3rd party mail server, site branding, guidance on custom “Terms of Services” and its behavior (e.g.: display on every login, display only on first login).
Configure 3rd party services like Active Directory and LDAP, online editing tools such as MS Office, Google docs and MS Teams.
Assistance on migrating data from 3rd party services like FTP, Box/Dropbox, OneDrive Business, Dropbox, Egnyte etc.*
*FileCloud does not manage any data directly; we share best practices on data migration and provide recommendations on how to verify that data has been fully migrated.
Assistance in upgrading FileCloud infrastructure to the latest FileCloud versions.
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Administrators
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