Module | Issue | Description |
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Drive2 | Updates of Drive2 fail | Issue: When users try to run the update for Drive2, it does not complete successfully. Resolution: The update process for Drive2 has been modified so that it now completes successfully. |
File Management | On Windows, the download of large files (1GB or larger) fails | Issue: When running FileCloud Server on Windows, the download of large files (1GB or larger) fails with an error message that the allowed memory size has been exhausted. Resolution: FileCloud Server has been modified so that when running on Windows, users who are downloading files of 1 GB or larger don't see any errors and the file downloads without any issues. |
File Management | Recycle bin clearing automatically in error | Issue: The Recycle bin is automatically being cleared even if the setting is disabled in the policy. This issue occurs in both Team folders and My Files. Resolution: FileCloud Server has been modified so that files are not deleted from the Recycle Bin when the setting is disabled in the policy. |
File Sharing | Sharing files or folders with new users produces errors when used with Show email preview Dialog setting | Issue: When an Administrator configures the Show email preview Dialog setting to be: - Send email and hide email preview Dialog
Then when a user shares a file or folder with non-existing users (and sends an account invite), the user sees an error and the share is not created. Resolution: FileCloud Server has been modified so that when an Administrator configures the Show email preview Dialog setting, users can share files and folders successfully. |
File Sharing | Public share with Upload only doesn't work if file versioning set to -1 | Issue: New for 19.1 is the ability for an administrator to set the Number of old versions to keep to -1 to make the file immutable. When this is set, any public shares with Upload only permissions won't upload files. This issue is the same for Managed storage and Network shares. Resolution: FileCloud Server has been modified so that when the Number of old versions to keep to -1, public shares with Upload only permissions can upload files successfully. |
Retention | Retention policies using specific metadata attribute types don't attach correctly | Issue: To specify which files and folders that a retention policy should apply to, you can use metadata sets, attributes, and tags. If an administrator creates a retention policy that uses metadata conditions with the following attribute types:
Then the file will not display as having the policy applied in the User Portal. Resolution: FileCloud Server has been modified to use the specified metadata to attach the correct files and folders to the policy. Administrators can read more about Retention Policies |
Search | Pattern search not returning any results when documents do exist with protected information | Issue: In FileCloud Server version 19.1, when an administrator selects the option to Enable PII Search (with a license that supports it), and the following events occur: - Users upload documents that contain PII, such as a string for Social Security Numbers (SSN)
- The administrator confirms that Solr is indexing the new documents
When the administrator accesses the Federated Search screen and accesses Advanced Search, they can choose: - PII
- and selects U.S Social Security Number (SSN)
- Search
The displays shows 0 Results when the documents uploaded do in fact contain an SSN. Resolution: Pattern Search has been modified to display PII search results correctly. |
Windows Update Tool | Update Tool on Windows not enforcing VC++ 2015 Runtime Upgrade | Issue: FileCloud Server 19.1 requires VC++ 2015 runtime to be installed properly. For older Windows Server versions, such as 2012 Windows Server, the Windows Update Tool does not check to verify this requirement is met. Resolution: Windows Update Tool has been modified to verify that VC++ 2015 runtime is installed properly on older versions of Windows Server. |
Workflow | Workflow option is not available for promoted admins | Issue: You can promote any existing FileCloud User to be an Admin. In FileCloud Server version 19.1, after an account has been promoted to Admin, when setting specific permissions for the promoted admin, the Workflow option is not displayed. Resolution: FileCloud Server has been modified so that when setting specific permissions for a promoted admin, the Workflow option is displayed. |